FAQs
Why aren’t there many results?
We’re currently focused on English language content. Whilst we do have some content for other languages, our search isn’t fully optimised for it. We do plan on supporting other major languages fully in the future, which will mean we return more results and index more content. Please stay tuned!
How can I contact the team?
If you need more assistance, encounter a bug, problem or have some feedback for us then you can get in contact via any of the methods below: Support, feedback and ideas. You can also click the small blue question mark in the bottom right of your screen at any time to send us a quick mesage. We love to hear from you!
Why are the counts different when I view the article?
We update the social share counts in fixed time intervals, and cache them in our servers. It’s impractical to keep updating the social share count for the 100,000,000+ articles in our database in real-time. Essentially, it’s the same reason why Google toolbar’s Pagerank, or Moz’s Page Authority is not updated real-time. However, we do update most article’s share counts on a weekly, and monthly basis, so the discrepancies should be low. We find that most pieces of content gets shared a lot in the first few days, and then gradually stops being shared.
